Research shows that clients are most successful on HubSpot when they have between ___ and __ integrations.
7 and 10 3 and 2 40 and 57 77 and 110
Read moreHubSpot Platform Consulting Certification
Scenario: You’re halfway through an important discovery conversation with your client’s entire team of stakeholders. Suddenly, the Sales Director interrupts with a question about whether they can transition their entire sales organization to Sales Hub from a legacy CRM. This is a pivotal moment in your relationship with this client, but you weren’t prepared to answer this question. How should you react to avoid derailing the conversation while still keeping the client interested in Sales Hub?
Explain that you’ll reach out to them privately to continue this discussion, but you’re not prepared to have this conversation
Read moreWhy are clients sometimes uncomfortable discussing the “why” behind a particular business process, and more comfortable discussing individual technologies?
They may not understand the value of a platform audit yet. Take time to educate them on the benefits of
Read moreScenario: You’re discussing platform goals with your prospect for the first time, and they suddenly start expressing doubt about some of the ideas you’ve suggested. While it seemed like they were initially excited about cancelling unnecessary SaaS app subscriptions, they’re worried about the downstream impact on their business. How do you reassure them and avoid derailing your discussion?
Remind them that this is just an exploratory discussion, and that you won’t make any decisions without thoroughly understanding each
Read moreWhich of the following is NOT a best practice for stakeholder calls on the topic of platform auditing?
Center the conversation around the business process Center the conversation around their specific CRM product Ask specific questions to get
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