In what circumstance is it okay for you to skip the client evaluation period in a CMS implementation?

  • When you feel that you have done an excellent job, even if the client disagrees
  • When you might miss your project deadlines because the client is taking a little bit longer to get their team organized and trained on the tool
  • When you find out, at the end of the project, that you charged the client less than the industry average for delivering your implementation service
  • You should never skip the evaluation period. The client should always have an opportunity to review your work and make sure it meets their documented expectations.
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