- Scenario: You, your firm’s newly hired strategist, notice that your team is struggling to keep up with project volume. Particularly, you notice that your full stack developers or technical leads are overburdened with answering your clients’ technical SEO email questions. You’re an expert when it comes to technical SEO, but that’s not what you were hired for. What should you do?
- True or False? Your firm’s front-end developers should be completely shielded from the sales process. They are not trained to speak to clients, and will likely weaken the pitch if allowed to join sales conversations.