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HubSpot Service Hub Software Certification

True or false? Your customer journey map should be written from the perspective of your customer.

August 17, 2022 Roger Johnson

True
False

Download HubSpot Service Hub Software Certification Answers

True or false? You should write new knowledge base articles every day.
True or false? Even if you have different products or services, you should try and keep them on the same customer journey map if the customer journey is similar.

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Fill in the blank: A knowledge base is a ______.

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In HubSpot, help desk is comprised of all of the following tools EXCEPT:

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What information can a user see in their customer portal?

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