What is NOT an example of a social media crisis?
- Employees going rogue on social media
- A celebrity posting an update that sparks outrage
- A hack into a Twitter account for a major brand
- These are all examples of a social media crisis.
- What’s the first step organizations and brands need to take when establishing a social media policy?
- True or false? Evaluating the team dynamics and how each member did in the crisis along with analyzing the reactions, KPIs, and overall response to the crisis happens during the response stage.