Evaluate this SLA: Marketing will generate 50 leads each month.
- This SLA’s requirements focus on the wrong activities.
- This SLA’s requirements aren’t specific enough.
- This SLA is missing a requirement.
- No change needed.
- Evaluate this SLA: Marketing will generate 2,000 qualified leads each month, and sales will contact each lead as soon as possible.
- Evaluate this SLA: Marketing will generate five qualified leads each month, and sales will contact each of them within 12 hours.