In Service Hub, you can set SLAs based on how long it takes your reps to first respond to a ticket and/or how long it takes reps to _____.
- close the ticket.
- send the CSAT survey.
- respond to the second customer interaction.
- work on a new ticket.
- True or false? All customer portals are password protected.
- ________ is for folks who need to create basic, out-of-the-box reporting.