True or false? Most buyers are naturally trusting of salespeople.
True False
Read moreAuthor: Roger Johnson
What are the phases for the inbound sales framework?
Engage, Guide, Grow Attract, Convert, Close, Delight Help, Empower, Delight Engage, Empower, Delight, Grow
Read moreWhich of the following delight terms is considered to be reactive to your customers’ needs?
Customer service Customer support Customer success
Read moreFill in the blank: ____________ is the process of listening to customer feedback about their experience using a product or service, sharing results within the organization, and interpreting feedback to improve customer experience and retention.
Voice of the customer Social listening Inbound services Customer personas
Read moreWhat are the phases of an inbound sales strategy?
Attract, Convert, Close Identify, Connect, Explore, Advise Educate, Guide, Grow Attract, Guide, Sell, Close
Read moreWhich of the following is NOT a lead nurturing tactic?
Lead scoring Targeted content Marketing qualification matrix Multi-channel
Read moreWhat are the three core tenents of inbound?
Human, Helpful, Holistic Goal, Guide, Grow Attract, Engage, Delight Marketing, Sales, Services
Read moreTrue or false? If a lead flow only asks for a visitor’s email address, that’s enough information to create a useful record in the CRM.
An email address is enough information for the CRM to create a contact record where you’ll be able to see
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