How many customers do you need to interview to identify the job your product does?
1 2 or 3 5 to 10 A minimum of 10
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What are the principles of inbound? (Choose all that apply.)
Personalize for impact. Energize for consistency. Synergize for gratuity. Empathize for perspective.
Read moreWhich is true about content and its relationship with the Inbound Methodology?
Content is needed to attract people to your site. Content is needed to attract visitors and convert them into leads.
Read moreWhich of the following is the best technique for helping people progress through the buyer’s journey?
View the journey from the buyer’s perspective and focus on the tasks they need to accomplish Set goals based on
Read moreWhat are the phases for the inbound sales framework?
Engage, Guide, Grow Attract, Convert, Close, Delight Help, Empower, Delight Engage, Empower, Delight, Grow
Read moreWhich of the following delight terms is considered to be reactive to your customers’ needs?
Customer service Customer support Customer success
Read moreFill in the blank: ____________ is the process of listening to customer feedback about their experience using a product or service, sharing results within the organization, and interpreting feedback to improve customer experience and retention.
Voice of the customer Social listening Inbound services Customer personas
Read moreWhat are the phases of an inbound sales strategy?
Attract, Convert, Close Identify, Connect, Explore, Advise Educate, Guide, Grow Attract, Guide, Sell, Close
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