HubSpot Inbound Marketing Optimization

HubSpot Inbound Marketing Optimization

Optimum has an SMS chatbot for customers with support questions, giving users quick access to 24/7 support. A customer can simply text their issue, and the bot uses language processing to bring the customer the best solution. Looking at their current chat set-up, how might Optimum optimize this chatbot?

Crafting a helpful error message in case the chatbot doesn’t work as expected. Adding value before they extract value and

Read More
HubSpot Inbound Marketing Optimization

Impulse Creative uses a chatbot to help users navigate through its website and find what they’re looking for with a “choose your own adventure” of sorts. Visitors can select a query from the bot that aligns with their interests. Based on what’s displayed in the chat window, which best practice is Impulse Creative using to qualify leads with their chatbots? Select all that apply.

Crafting a helpful error message in case the chatbot doesn’t work as expected. Adding value before they extract value, and

Read More