What is the biggest challenge that most social media practitioners have?
- Hiring the right number of people
- Developing the right amount of content
- Getting executive buy-in for social ideas
- Retaining customers
- True or False? In social media, a service level agreement (SLA) refers to how much time passes between when a customer reaches out and when the company responds.
- Which of the below is not one of the five types of social media models?